Credit Support Analyst (AU Market)

We’re Hiring: Credit Support Analyst (AU Market)

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a Credit Support Analyst (AU Market) to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role : Credit Support Analyst (AU Market)

Work Arrangement : Work from Home

Location : India - Bengaluru, Mumbai

Schedule : Morning Shift

Job description:

The role of the Credit Assessment Analyst will be to pick up pre-qualified loan applications that have been vetted by our AI and Verification team. They will work back of house and sense check these customer profiles against our lender policies to ensure a successful match and pass to the loan processor team who will then have the application verified by an accredited broker and lodged. They will then Finalise the approval and push to our Settlements Team to settle the loan.

Principal Responsibilities

As a Credit Assessment Analyst, you will be responsible for.

• Analysing and validating with the assistance of AI, supporting documents including reviewing & interpreting Credit Files, Payslips, Bank Statements, Financials and TaxReturns.
• Reviewing and assessing a large volume of Pre-Verified loan applications with high attention to detail.
• Undertaking due diligence and checks in accordance with credit policies and procedures to ensure the loan matches customers needs and relevant financial andlegal documents meet the lenders credit policy with support of the accredited broker.
• Engaging and communicating with the internal Case Managers, verification, loan processor and settlement teams to progress applications.
• Communicating and workshopping with lenders to finalize loan approvals.
• Following industry regulations and company policy in relation to file record saving procedures and compliance requirements

Qualifications and requirements:

• Undergraduate degree or post graduate degree
• Advanced verbal and written communication skills
• Close attention to detail
• Team Player
• Fast-Paced and dynamic
• Credit experience in AU, NZ or US
• Strong competency across documents like payslips and credit files
• Senior level experience

Non-negotiable skills and requirements:

• Senior level experience within Finance industry
• Experience using Salesforce and Google Workspace
• Sound understanding of financial services (Car Finance a plus)

Perks & Benefits:

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**