Hays
Credit Team Manager
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Sunshine Coast QLD, Australia
Work mode:
Onsite
Published on:
18 August 2026
What they need
Lead a high performing credit team while delivering better outcomes for customers and the business
Your new company
This established Australian lender has spent decades helping customers access asset finance solutions that fall outside traditional lending models. Through a common-sense approach to credit assessment, the business focuses on understanding each customer's individual circumstances rather than relying solely on automated decision-making. Having recently invested heavily in technology, operational improvements and business transformation, the organisation is entering an exciting new growth phase. With increasing broker partnerships, expanding customer channels and ambitious plans for the future, now is the perfect time to join a business that combines entrepreneurial energy with an established lending platform.
Your new role
As Credit Team Manager, you'll lead a high performing team of Credit Analysts across both direct and third-party lending channels, while playing a key role in shaping credit strategy, team capability and operational performance. This is a highly visible leadership position where you'll work closely with senior decision-makers and have genuine influence over the future direction of the credit function.
In this role, you will:
- Develop and mentor a growing team of Credit Analysts across direct and broker channels
- Support complex lending decisions and provide guidance on challenging applications
- Improve credit processes, efficiencies and service outcomes across the business
- Monitor portfolio performance and identify opportunities to strengthen results
- Partner with stakeholders across lending, operations and business development
- Champion a balanced approach to risk, customer outcomes and commercial growth
- Play a key role in scaling the credit function as the business continues to expand
- Contribute to strategic initiatives that support long-term business success
What you'll need to succeed
- Experience in credit assessment and ready to take the next step into leadership, or proven leadership experience within financial services looking to transition into lending
- Strong commercial judgement and the ability to balance risk with customer and business outcomes
- A proactive, solutions-focused mindset with the confidence to make decisions and take ownership
- Experience coaching, mentoring or developing others, with a genuine passion for helping people succeed
- Ability to work at a fast pace, manage competing priorities and remain calm under pressure
- Strong communication and relationship-building skills across a variety of stakeholder groups
- Comfortable navigating complex scenarios and thinking beyond black-and-white lending decisions
- Experience within lending, asset finance, mortgages, commercial finance or specialist lending environments will be highly regarded
What you'll get in return
- Opportunity to join a growing lender at a pivotal stage of its growth journey
- Genuine influence over the future direction of the credit function
- Clear progression opportunities as the business continues to scale
- Exposure to complex lending scenarios that encourage commercial thinking and sound judgement
- Direct access to senior leadership and key business decision-makers
- Highly autonomous role where your ideas and contributions will be valued
- Monthly performance-based bonus opportunities
- Monthly wellness days and additional birthday leave
- Tailored development plans, ongoing training and structured career development conversations
- Regular team lunches, social events and a collaborative workplace culture
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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