Crew Coordinator

FRASER Yachts is a world-leading company in yacht chartering, brokerage, yacht marketing, yacht management and new builds. Our experience, track record and portfolio are unchallenged. We operate in an industry devoted to delivering the highest levels of luxury. We facilitate rare and extraordinary experiences, and we manage a broad portfolio of immensely valuable yachts, superyachts and megayachts. Fraser’s dedicated 200+ member team are chosen for their enthusiasm, empowered by deep knowledge and inspired to think innovatively.

We are looking for a dynamic and pro-active Crew Coordinator to join our expanding team in Monaco office.

Position Overview:

The Crew Coordinator plays a vital role in managing personnel and ensuring smooth operations within the crew movements. In collaboration with other Yacht Management departments, their responsibilities encompass a wide range of tasks, including providing administrative and logistical support, ensuring swift communication and coordination and monitoring compliance. Overall, this position serves as a central point of contact, contributing to the efficiency, safety, and well-being of the crew.

Crew Management Duties:

Supervision of a primary and secondary fleet allocation of yachts varying in size (approximately managing 200-400 crew members), including:

• Monthly payroll management;
• Liaising with owners offices for weekly/monthly to remain in sync for payroll, funding requests, crewing, social security matters and general crew management matters when a yacht administrator or client manager is not appointed;
• Revision of annual crew salary/expenditure budgets;
• Enrollment, filing and monitoring of crew medical coverage and medical claims;
• Drafting and issuance of SEA’s, addendums, NDA’s, training agreements & termination agreements;
• Liaising with various third party offshore employers for employment documents when an incorporated cell is the employer;
• Monitoring crew document validity within the yachts document management system;
• Monitoring probationary period status, performance reviews & exit interviews where applicable;
• Handling grievance & disciplinary procedures when these are escalated to management level.

Compliance duties:

• Internal auditing of seafarer documentation for ISM/ISPS & MLC 2006 compliance where applicable;
• Advising on any Seafarer Employment Agreement queries as per the maritime laws, flag state governance and MLC 2006;
• Supporting the vessel during port/flag audits;
• Transport and accommodation logistics for crew changes where applicable, including approval procedures from the client/captain.

Skills/Requirements:

• Ability to remain organized whilst multi-tasking and meeting short notice deadlines in the event of unforeseen crew changes;
• Understanding of maritime qualifications, training structures, endorsements and various flag state requirements;
• Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook & OneDrive).

Education and experience required:

• 3-5 years’ experience in a similar position;
• Flexibility for occasional travel to each vessel at least once a year;
• Proficient in spoken and written English is essential; French or Italian is a plus.