Headwest Subs
Crew Leader
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
$33,280 – $35,360 / year
Location:
Springfield, IL, USA
Work mode:
Onsite
Published on:
12 September 2026
What they need
Job Overview
We are seeking a dynamic and motivated Crew Leader to join our vibrant team! In this energetic role, you will lead daily operations in a fast-paced food service environment, ensuring exceptional customer experiences and smooth team performance. As a key team member, you will oversee food preparation, manage staff, and uphold the highest standards of food safety and quality. Your leadership will inspire your team to deliver outstanding service while maintaining efficiency and profitability. This position offers an exciting opportunity for those passionate about hospitality, culinary arts, and team management to make a meaningful impact every day.
Duties
- Supervise daily restaurant operations, including food preparation, cooking, and serving to ensure high-quality standards are met consistently
- Lead and motivate team members through effective training, coaching, and performance management to foster a positive work environment
- Oversee inventory control processes, including ordering, stock rotation, and waste reduction to optimize food costs
- Manage POS systems such as Aloha POS and Micros POS for accurate cash handling and transaction processing
- Ensure compliance with food safety regulations and maintain cleanliness standards across all areas of the restaurant
- Assist with shift management by coordinating staff schedules, delegating tasks, and ensuring smooth workflow during busy periods
- Conduct staff interviews, participate in hiring decisions, and support ongoing staff development initiatives
Requirements
Must have manager food handlers or get on within 1st 30 days.
Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and cooking
Prior supervisory or team leadership experience within the food industry or hospitality management setting
Familiarity with POS systems like Aloha POS or Micros POS; cash handling skills essential
Knowledge of food safety management practices and inventory control procedures
Excellent communication skills for managing staff training, customer interactions, and managerial responsibilities
Ability to handle basic math calculations accurately for cash handling and inventory purposes
Demonstrated ability to lead teams effectively while maintaining a positive attitude under pressure
Experience in managing hospitality teams with a focus on customer service excellence and operational efficiencyJoin us as a Crew Leader to inspire your team, elevate guest experiences, and thrive in a lively culinary environment! We value energetic leaders who are passionate about hospitality management and eager to make a difference every shift.
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
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