Crew member

Position Overview

The Bacaro Café Attendant is responsible for delivering exceptional guest service across Bacaro's full food offering. This position supports all dayparts at Bacaro, beginning with morning pastries and café service, and transitioning into afternoon and evening bites.

The role blends light food assembly, café service, product knowledge, and sincere hospitality to ensure guests receive a warm, seamless, and memorable experience from morning through late evening.

Guest Service & Hospitality

• Deliver warm, sincere, and anticipatory service aligned with Gather Group Standards of Excellence.
• Provide knowledgeable guidance on menu items, ingredients, portion sizes, and pairing suggestions within the food program.
• Ensure all orders are presented beautifully and delivered with accuracy and attention to detail.
• Maintain a clean and organized service environment throughout all dayparts.
• Provide customer service at neighboring sushi stall as well.

Operations & Prep

• Follow all opening and closing procedures for Bacaro Café.
• Assist with receiving, stocking, prepping, and maintaining daily par levels for all café food items.
• Uphold strict labeling, dating, rotating, and sanitation protocols (FIFO + ServSafe standards).
• Maintain cleanliness and functionality of all café equipment, refrigeration, prep tools, and service areas.
• Communicate low inventory items, quality concerns, or operational needs promptly.

Qualifications

• Strong comfort with food assembly, portioning, and plating techniques.
• Ability to memorize menu items and describe ingredients confidently.
• Strong multitasking skills in a fast-paced environment.
• Excellent communication and guest engagement abilities.
• High commitment to consistency, cleanliness, and quality.
• Passion for food, hospitality, and creating memorable experiences.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

About Eastern Edge Food Hall

Eastern Edge Food Hall is a dynamic culinary destination in the heart of Cambridge, MA, created to bring together community, craft, and culture under one roof. Designed as a hybrid gathering space, Eastern Edge blends elevated hospitality with the energy of a modern food hall, where artisan vendors, innovative beverage programs, and thoughtful design converge.

At the core of the experience is Bacaro Café, an all-day café offering a seamless transition from morning pastries and espresso to afternoon and evening cicchetti, paninetti, and artisanal meat and cheese boards. Guests can enjoy butter croissants, bomboloni, cannoli, yogurt cups, and chia puddings in the morning, before the space evolves into a lively gathering spot featuring crostini, bruschette, giardiniera, small sandwiches, shareable boards, and signature combinations. Rooted in sincerity, craft, and connection, Bacaro Café invites guests to discover flavors that accompany every part of the day.

Pay: $15.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off

Work Location: In person