TWMA Middle East Limited
Crew Mobility Coordinator
Skills
20 days ago
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Important information
Contract type:
Permanent
Location:
United Arab Emirates
Work mode:
Onsite
Published on:
2 October 2026
What they need
Key Responsibilities:
Ground Mobility & Transport Coordination:
- Coordinate all crew movements between airport, accommodation, offshore bases, and operational
sites across UZ, H&G, SARB, and Jack-ups.
- Ensure all airport transfers are aligned with flight schedules provided by the Travel Coordinator.
- Manage and supervise daily driver activities, vehicle allocation, and trip scheduling.
- Arrange additional vehicles from approved vendors to meet operational demand.
- Respond to last-minute changes, delays, and emergency movements to ensure continuity of
operations.
Accommodation Management:
- Coordinate and manage crew accommodation (hotels / workers village / other facilities).
- Ensure timely booking, check-in, and check-out coordination based on mobilisation plans.
- Maintain daily communication with accommodation providers to ensure availability and readiness.
- Track and maintain accurate records of crew allocation across all accommodation types.
- Provide daily accommodation status reports to relevant stakeholders.
- Execute transportation requirements based on plans issued by the Personnel Logistics Coordinator.
- Coordinate closely with the Travel Coordinator to align: Arrival/departure timing / Airport transfers
and Accommodation readiness
- Support smooth handover between flight arrival and on-ground logistics execution.
- Escalate any mobilisation risks or conflicts to the Operations Team Leader.
HSEQ and regulatory compliance:
- Follow all TWMA, work site and regulator procedures at all times.
- Ensure safe working practices at all times.
- Address any concerns and take appropriate actions in conjunction with TWMA procedures.
- Adherence to country specific travel regulations stipulated by UAE Government.
Desired Candidate Profile
Qualifications / Training (E – Essential / P – Preferred):
- Diploma in any discipline, or high school certificate with relevant admin experience of at least 3
years if relevant qualification is not available (E).
- Bachelor’s degree in business administration, Logistics, or related field (P)
- IATA or equivalent travel industry accreditation (P)
- Certification in Travel Management Systems or similar (P)
Experience(s) (E – Essential / P – Preferred):
- Minimum of 2 years previous work experience in similar or administration role (E)
- Proven customer focused work experience within UAE (E)
- Demonstrate proven experience in coordinating & monitoring administration process, organising
own work effectively and setting priorities in order to meet competing deadlines (E)
- Excellent skills in basic Microsoft Office packages (i.e., Excel, Word, PowerPoint) (E)
- Knowledge in advanced computing skills including OS & advanced MS office package skills (i.e.,
Excel, Word, PowerPoint) including advanced functions such as pivot tables, VLOOKUP, and macros
(P)
- Previous experience in the offshore projects including knowledge of terminology used (P)
- Familiarity with crew rotation schedules and offshore mobilization (P)
- Experience using corporate travel booking systems (P)
- Working knowledge of international travel regulations and visa processes (P)
Knowledge / Skills / Competencies (E – Essential / P – Preferred):
- Excellent interpersonal and communication skills in (written and verbal) in English (E)
- Strong organisational and multitasking ability (E)
- Ensures that important information is shared with employees and others as appropriate (E)
- Customer centric attitude(E)
- Adaptable, flexible, and positive attitude towards change (E)
- Good team player with the ability to also work on own initiative (E)
- Dedicated to promoting a positive image of the company (E)
- Ability to work under pressure and handle emergency travel situations (E)
- Strong cost optimisation awareness and travel budget tracking (E)
- Ability to work with less supervision and track multiple processes (E)
- Competent in applying defined systems of work (P)
- Exceptional organisational skills and ability to liaise with all management level members and
external suppliers. (E)
- Willingness and ability to respond to emergencies outside working hours (E)
- UAE driving license (P)
Complying with Procedures:
- Ensure compliance with the Company and Client operating policies and procedures.
- Ensure compliance with the Company Health and Safety policy.
- Be aware of company conditions of employment as detailed in the Employee Handbook.
- Liaise with the HR Department to assure compliance with current employment law legislation and
contract of employment.
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