Critical Facility Technician III

TITLE: CRITICAL FACILITY TECHNICIAN III LOCATION: Middletown VA Position Summmary The Sr. Critical Facility Technician (CFT III) ensures the smooth and efficient operation of critical facilities by ensuring the timely and accurate completion of all required work, and by attaining customer satisfaction. This position has the additional responsibility for monitoring compliance with contractual commitments, directing technical and administrative tasks related to the operation of the critical facility infrastructure.

Essential Duties And Responsibilities To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides effective oversight, leadership and administration of assigned projects which includes direction of project teams and contractors
• Manage facility projects, produce facility reports and administer facility support systems
• Create MOPs, SOPs, EOPs and other technical reports and procedures
• Create SOWs (Scope of Work) for RFPs (Request for Proposals) when needed
• Works directly with the customer and/or support staff to identify and troubleshoot as necessary to isolate the root cause of problems
• Provide 24x7 on-call emergency response and support as necessary to support the customer
• Operate and perform both routine and emergency service on a variety of critical systems. (Mechanical, electrical, and other installed systems)
• Perform daily/weekly/monthly walk-through of customer facilities in support of data center operations to ensure efficient operation of all building systems
• Manage equipment vendors and maintenance contractors
• Ensure adherence to critical facility work rules and safety procedures
• Interact effectively with internal and external customers
• Attend manufacture training when applicable
• Ensure operational, maintenance and emergency methods of procedure (MOPs) are strictly used.
• Assist, as necessary, with scheduling of preventative maintenance, contracted maintenance, and general maintenance with minimal disruption of building services
• Coordinate maintenance with outside vendors and oversee vendor maintenance
• Respond quickly to emergency situations and customer concerns
• Ensure Facility Manager receives timely verbal and written operating reports
• Be familiar with all applicable Federal, State, and local rules, codes, and regulations
• Other assigned tasks as requested

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience (Desired)

• Journeyman level experience with at least five (5) years of Electrical, Mechanical or Operations experience
• Expert hands on electrical or mechanical skills, and competence in the area of non-expertise (for example, electrical expertise with a mechanical competence, or vice-versa)
• Experience writing SOP, EOP, MOPS, technical reports, and procedures
• Excellent written and oral communication skills
• Outstanding Customer relations skills
• Ability to make independent decisions
• Must be a US citizen
• Able to obtain security clearance is preferred

Computer Skills

• Knowledge and experience using Microsoft Office

Certificates And Licenses

• Universal CFC Certified (EPA 608)
• Electrical or Mechanical Certifications/Licenses
• OSHA certification preferred

Supervisory Responsibilities

• No supervisory responsibilities with this position

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must occasionally lift and carry up to 50 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Benefits To Joining Our Team CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage

• Health Benefits - (Medical, Dental & Vision Insurance)
• Flexible Spending Account Options
• 401K Plan
• Employer paid Life & Disability Insurance
• Paid Time Off
• Employee Referral Program
• Employee Assistance Program (EAP)

CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Pre Employment Requirements Employment is contingent upon successful completion of a pre-employment background check, drug screening, and motor vehicle record (MVR) review, in accordance with applicable federal, state, and local laws. Positions requiring driving must have an MVR that meets company and insurance carrier standards. Learn more about CPG by checking out our website here