Critical Service Technician

What will this job do to improve your life?

This is an opportunity to build a career within Australia's rapidly growing data centre sector and gain exposure to some of the country's most critical infrastructure.

You'll work with complex electrical, mechanical and critical systems where reliability is everything. Beyond traditional maintenance, you'll develop experience across facility operations, fault response, contractor management and infrastructure optimisation.

Importantly, this is not a role hidden away in a plant room. You'll regularly engage with customers onsite, provide technical updates, support facility tours and become a trusted point of contact for key stakeholders. It's a great opportunity to build both your technical expertise and client-facing skills, opening pathways into leadership, operations management and broader critical facilities roles.

About the role

Vinova are partnering with a leading critical infrastructure operator seeking a Critical Environment Technician to join its Sydney operations team.

Reporting to the Technical Services Manager, you'll support the safe and reliable operation of critical facilities, helping to maintain essential infrastructure across electrical, mechanical and fire protection systems.

The role combines technical troubleshooting, maintenance coordination and contractor management within a highly structured, mission-critical environment. You'll also be a visible representative of the operations team, regularly engaging with customers onsite and helping deliver an exceptional client experience.

Duties

• Coordinate preventative and corrective maintenance across critical infrastructure.
• Monitor facility performance and respond to faults and operational issues.
• Support troubleshooting, root cause investigations and risk escalation.
• Manage contractors and ensure works are completed safely and to procedure.
• Maintain maintenance records, reports and technical documentation.
• Support infrastructure improvement and optimisation projects.
• Liaise with customers onsite, provide operational updates and support client reporting requirements.
• Participate in customer tours and act as a professional representative of the operations team.

Skills & experience

• Trade or tertiary qualification in Electrical, Mechanical, Refrigeration, Fire Systems, Engineering or similar.
• 3+ years' experience within critical facilities, infrastructure, industrial or technical environments.
• Experience with electrical, mechanical, HVAC or building services infrastructure.
• Exposure to BMS, EMS or similar monitoring systems.
• Strong troubleshooting and contractor coordination skills.
• Confident communicator who enjoys engaging with clients and stakeholders.
• Comfortable presenting technical information to customers in a professional and approachable manner.
• Australian Citizenship with the ability to obtain an NV1 Security Clearance.
• Data centre, healthcare, defence, utilities or telecommunications experience will be highly regarded.

Benefits

• Enter one of Australia's fastest-growing infrastructure sectors.
• Gain exposure to highly technical, mission-critical facilities.
• Develop beyond a traditional trade role into critical facilities operations.
• Build valuable customer-facing and stakeholder management skills.
• Learn from experienced technical professionals.
• Access long-term career progression within a growing organisation.

Company & culture

Vinova are partnering with a leading Australian critical infrastructure organisation operating highly secure and mission-critical facilities nationwide.

You'll join a collaborative operations team that values safety, reliability, technical excellence and customer service. The business places significant emphasis on relationship building, meaning you'll work closely with both internal teams and customers to help deliver a world-class operational experience.

Interested?

If you're interested in this opportunity, apply now or contact Tommy Winstone at Vinova for a confidential discussion.