Critical Systems Operations Specialist

Description

Ajman Municipality is seeking a Critical Systems Operations Specialist to join our Smart Services Development department in Ajman. This full-time, on-site position presents an invaluable opportunity to contribute to the innovative services that enhance our community's operations within the government administration sector.

As a Critical Systems Operations Specialist, you'll play a crucial role in ensuring the reliability and security of our critical systems. Your expertise will help streamline processes and improve the quality of services provided to the residents of Ajman. You'll be involved in managing projects that aim to enhance operational efficiency and deliver cutting-edge solutions.

We offer a competitive salary package with remuneration provided monthly. This role comes with comprehensive benefits and opportunities for professional development to support your career growth within the government sector.

Responsibilities

• Monitor and maintain critical systems to ensure optimal performance
• Implement security protocols and measures to safeguard system integrity
• Collaborate with cross-functional teams to enhance service delivery
• Conduct system diagnostics and troubleshooting to resolve issues
• Develop and implement operational procedures and guidelines
• Prepare reports on system performance and incident resolution
• Participate in training sessions for staff on system usage and best practices
• Stay updated with the latest technologies and industry trends

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 9+ years of experience in critical systems operations or a similar role
• Strong understanding of system architecture and infrastructure
• Proficiency in security protocols and software tools
• Excellent analytical and problem-solving skills
• Strong communication and teamwork abilities
• Ability to manage multiple projects and meet deadlines
• Experience in government administration systems is a plus