CRM (ACRM）

该职位来源于猎聘 Key Tasks： Manage a CRA team to ensure projects are appropriately resourced and employees are well trained and supervised to meet project needs. Be responsible for recruitment, growth, and development of CRAs, provide leadership in department initiatives to achieve the functional/company goals and objectives. -Manage staff in accordance with organization’s policies and applicable regulations, Responsibilities include planning, assigning, and directing work,appraising performance and guiding professional development; rewarding and discipline employees; address employee relation issues and resolving problems. Approve actions on human resource matters. -Participate in the selection and onboarding process for new CTAs/CRAs by conducting candidate review and participating in the interview process. Conduct onboarding training for new staff in conjunction with Human Resource and learning and Developing training programs. -Ensure that staff has the proper materials, system, access and training to complete job responsibilities. Provide oversight for the execution of the training plan and SOP review. -Participate in allocation of resources to clinical research projects by assigning staff that are appropriate to their experience and training. -Manage the quality of assigned staff’s clinical work through regular review and evaluation of the work product. -Ensure operational processes, systems and standards are adopted and implemented consistently across trials. -Identify quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff. Drives team members to improve their efficiency and effectiveness at prioritizing work and improving performance. -Drive plans to resolve Clinical Operations issues escalated from team members. Drive team initiatives and develops solutions independently. -Other activities/tasks assigned by supervisors. Qualification： -Bachelor (or above) degree in life sciences, pharmacy nursing or medical, at least 5 years’ experience in clinical trials. -Good knowledge of Clinical Operations processes and systems. -At least 1-year CRA management experiences in the position of CRM or Project management. -Demonstrate effective coaching/leadership/supervisory ability including Excellent interpersonal skills. Good planning, organization and presentation skills. Effective time management skills and ability to manage competing priorities