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CRM Agent

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Onsite

CRM Agent

Инженер.БГ ООД (Engineer.BG ltd.)

CRM Agent

Skills

Testing & QACRM

3 months ago

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Important information


Contract type:

Permanent

Location:

Sofia, Bulgaria

Work mode:

Onsite

Published on:

11 August 2026

What they need


Описание на позицията

At Lead 2Lid Ltd, we’re more than just a contact center-we’re a multilingual, global force providing top-notch services across 50+ countries since 2014. We proudly represent one of the world’s top financial market leaders, and thanks to our commitment to innovation and excellence, we’re growing fast!

Now, we’re looking for an ambitious, motivated CRM Agent to join our team and help us conquer even more ground.

Your job is simple: help us rock!

Here’s How You’ll Do It Target Sensei: Track the results, and ensure our sales team stays on top of their game.

Communication Ninja: Act as the bridge between agents and back-office operations, keeping things smooth.

Lead Mastermind: Use data and stats to dispense leads strategically, boosting efficiency and success.

Performance Wizard: Analyze performance stats and reports to track team efficiency and identify ways to level up.

Quality Assurance Rockstar: Conduct live listening and quality assurance checks to ensure the highest standards.

What We're Looking For Knowledge of the Microsoft office package;

Basic knowledge in Networking;

Experience with CRM/VOIP would be considered as an advantage;

Advanced English is required;

Ability to work with a minimum supervision while following instructions and established procedures;

Ability to patiently and politely troubleshoot problems with end-users;

A person who is eager to constantly learn and evolve, both professionally and personally;

A team player, able to work under pressure and within tight deadlines.

What’s In It For You A competitive salary + commissions;

Bonuses for knocking it out of the park;

Opportunities for career growth and development (we want to see you thrive!);

A dynamic, collaborative, and seriously fun work environment;

A comprehensive benefits package (health insurance, MultiSport card, free massages, team buildings, mini team buildings, office parties!).

Full-time, on-site position in a new office building.

Sound like your kind of challenge? We can’t wait to meet you! Apply today and be part of something amazing.

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