CRM Assistant Manager / Manager

Our client Wellous Group is seeking a CRM Assistant Manager / Manager to join their team!

Wellous Group is on a mission to drive customer growth, engagement, loyalty, and retention across all sales channels. This role is a pivotal part of our team, enhancing customer relationships and experience while supporting business growth through data-driven strategies.

What you'll be doing?

• Drive Customer Growth: Develop and implement initiatives to boost customer acquisition, engagement, and retention.
• Manage Customer Programs: Oversee and enhance membership, loyalty, and engagement programs, ensuring they meet business objectives.
• Analyze Customer Insights: Utilize data to support decision-making, identify trends, and recommend improvements.
• Plan Communications: Execute and support customer communication activities across various channels.
• Collaborate Across Departments: Work with Sales, Marketing, and more to deliver customer-focused initiatives.
• Innovate Processes: Continuously improve customer-related processes and leverage technology for better engagement.

Who are they looking for?

• Educational Background: A Bachelor’s degree in Marketing, Business, or related fields, opening doors to candidates with diverse academic backgrounds.
• Experience Required: 4-6 years in CRM, Loyalty, or Digital Marketing.
• Technical Skills: Proficiency in CRM platforms, marketing automation, and data analytics tools is essential for success.
• Analytical Thinking: Strong analytical skills to drive data-driven strategies and insights.

Why should you consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Full-time employment with a competitive salary up to 11k
• Generous annual leave of around 16-18 days
• Opportunities for professional growth and development

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We welcome applications from all qualified candidates. Your next career move starts here!

All information received will be kept strictly confidential and will be used only for employment-related purposes.

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