CRM

WE ARE HIRING!

CRM OFFICER

A.S. Abdul Global Homes

A.S. Abdul Global Homes is looking for a proactive, customer-focused, and highly organized CRM Officer to join our team in Abuja.

The ideal candidate will be responsible for managing customer relationships, following up with leads and clients, coordinating customer interactions, and ensuring an excellent customer experience throughout the sales and post-sales journey.

Key Responsibilities

• Manage and maintain accurate customer and lead records.

• Follow up with prospective and existing clients through calls, WhatsApp, email, and other communication channels.

• Track leads from initial enquiry through inspection, purchase, and post-sales engagement.

• Coordinate and schedule property inspections with clients and the sales team.

• Respond promptly to customer enquiries, complaints, and requests.

• Maintain regular follow-up with inactive and prospective clients.

• Update CRM records and ensure customer information is accurate and current.

• Work closely with the Sales and Marketing teams to improve lead conversion and customer retention.

• Prepare regular reports on leads, follow-ups, inspections, and customer activities.

• Ensure a professional and positive customer experience at every touchpoint.

Requirements

• HND/Bachelor’s degree in Business Administration, Marketing, Mass Communication, or a related field.

• • 1–3 years’ experience in CRM, customer service, sales support, or a related role.
• • Excellent communication and interpersonal skills.
• • Strong follow-up and relationship management abilities.
• • Good knowledge of Microsoft Office and CRM tools.
• • Ability to manage multiple customers and tasks effectively.
• • Experience in the real estate industry is an added advantage.
• • Ability to communicate effectively in Hausa is an added advantage.

Location

Abuja, Nigeria

How to Apply

Interested candidates should send their CV to: [email protected]

Please use “CRM Officer” as the subject of the email.

Application Deadline: [Insert Deadline]

Join A.S. Abdul Global Homes and help us build stronger customer relationships and exceptional real estate experiences.

Pay: From ₦200,000.00 per month

Work Location: In person