CRM Developer

We are looking for a skilled CRM Developer to design, develop, and implement CRM solutions that streamline our business processes, enhance customer interactions, and improve overall efficiency. The ideal candidate will have a strong understanding of CRM platforms, custom development, and integration capabilities, along with the ability to collaborate effectively with cross-functional teams.

Responsibilities:

• Collaborate with business stakeholders to gather requirements and understand business processes, goals, and objectives related to CRM implementation.

• Design and develop customized CRM solutions using CRM platforms such as Salesforce, Microsoft Dynamics 365, or other CRM systems, tailored to meet the specific needs of our organization.

• Customize and configure CRM systems to support business workflows, data models, user interfaces, and reporting requirements.

• Develop custom plugins, workflows, web services, and integrations to extend the functionality of CRM platforms and integrate with other systems and applications.

• Implement data migration strategies to transfer data from legacy systems into CRM databases, ensuring data integrity and consistency.

• Develop and maintain documentation, including technical specifications, design documents, and user guides, to support CRM implementation and ongoing maintenance.

• Collaborate with cross-functional teams, including sales, marketing, customer service, and IT, to ensure alignment between CRM solutions and business goals.

• Conduct testing, troubleshooting, and debugging of CRM solutions to identify and resolve issues, ensuring optimal performance and usability.

• Stay up-to-date with the latest CRM trends, technologies, and best practices, and recommend innovative solutions to enhance our CRM capabilities.

• Provide technical support and training to end-users to ensure effective adoption and utilization of CRM systems.

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or related field.

• Proven experience (X years) in CRM development and implementation, with expertise in CRM platforms such as Salesforce, Microsoft Dynamics 365, or equivalent.

• Strong understanding of CRM concepts, data models, and architecture, along with proficiency in CRM customization and configuration.

• Experience developing custom plugins, workflows, web services, and integrations using CRM SDKs, APIs, and development tools.

• Familiarity with web technologies such as HTML, CSS, JavaScript, and RESTful APIs.

• Excellent problem-solving skills and the ability to analyze complex business requirements and translate them into technical solutions.

• Strong communication and collaboration skills, with the ability to work effectively in a team environment and interact with stakeholders at all levels.

• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.

• Certification in CRM platforms such as Salesforce Certified Platform Developer, Microsoft Certified: Dynamics 365 Customization and Configuration, or equivalent is a plus.

• Experience with Agile development methodologies and project management tools is preferred.

Location : Noida, Sector-63

Working days : 5.5 Days

Timing : 10:00 AM - 07:00 PM

Experience : 3 years

Job Location :

Salary : ---

Job Overview

Location : Noida, Sector-63

Experience : 3 years

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.