CRM DevOps Engineer

About the role

The CRM DevOps Engineer will work with the Developers to deploy and manage code changes, and work with the Operations Engineers on managing and maintaining the CRM Platforms (D365, Power Platform and Azure).

Key responsibilities

• Manages the release pipeline for all projects and changes
• Handles code releases, deployments, and management of product updates
• Sets up tools and required infrastructure based on delivery/project requirements
• Automates the deployment process and continuously improves on it
• Reviews, verifies, and validates the software package for deployment
• Helps define and set development, test, release, update, and support processes for DevOps operation
• Ensures that the CRM Platform is running smoothly and efficiently
• Monitors D365, Power Platform, and Azure dashboards to ensure that usage and consumptions are within limits
• Makes configuration changes on CRM platform to meet the IT and business requirements
• Provides support to build enhancements, production issues, incidents, problems, and nonproduction updates

About you

• Degree in Computer Science, Information Technology or other related/relevant fields
• Deep understanding of both development and operations processes
• Awareness of critical concepts in DevOps and Agile principles
• Experience in working as a System Administrator or support for SaaS applications
• Experience and knowledge on Dynamics 365, Power Platform and/or Azure Services
• Experience/knowledge in using Azure DevOps or other Source Code Management and/or Continuous Integration and Delivery tools
• Experience/knowledge on relational database
• Familiarity with network protocols (TCP/IP, HTTP, SSL, etc.)
• Good knowledge on n-tier web applications
• Experience in the development/support of bank/financial applications/systems