CRM Executive

Position: CRM Executive (Real Estate Developer Experience required )

Experience : 3 to 5 Years

Responsibilities:

1. Post-Sales Management: Manage processes from booking forms, allotment letters, and sale agreements to final registration.

2. Payment Follow-ups: Track payment milestones, send demand letters, and coordinate with accounts for outstanding dues.

3. Query Handling: Answer client questions, resolve complaints, and handle escalation issues professionally.

4. Inter-Department Coordination: Work closely with sales, accounts, legal, and project execution teams to clear client files.

5. Database & Data Entry: Maintain accurate, up-to-date client records and reports using real estate software. Maintain accurate MIS and availability reports.

6. Possession & Handover: Manage final checks, clearance of dues, and property handover procedures.

Required Skills & Qualifications:

• Bachelor's degree.
• Experience working as a CRM Executive.
• Excellent written and verbal communication skills.
• Good understanding of real estate documentation and legal compliance basics.
• Proficiency in MS Office.
• Strong problem-solving and customer service attitude.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person