CRM Executive

Key Responsibilities:

• Manage customer relationships and provide timely assistance.
• Handle customer queries and coordinate with relevant teams.
• Follow up with customers and leads regularly.
• Maintain accurate customer records and update CRM databases.
• Coordinate with the sales and operations teams.
• Support customer onboarding and documentation.
• Prepare daily, weekly and monthly reports.
• Track customer follow-ups and ensure timely responses.
• Assist the team in achieving business and customer service targets.
• Maintain professional communication with customers.

Required Skills:

• Minimum 1 year of work experience in CRM, customer relationship management, sales coordination, customer service, or a related role.
• Good verbal and written communication skills.
• Good customer-handling and follow-up skills.
• Basic knowledge of *MS Office and Excel*.
• Strong coordination and organizational skills.
• Ability to work in a target-oriented environment.
• Positive attitude and willingness to learn.
• Ability to work independently and as part of a team.

Shift:

Day Shift

Salary:

Based on experience

Location:

Coimbatore, Tamil nadu

Contact us: 9087222150

Pay: ₹15,000.00 - ₹30,000.00 per month

Experience:

• CRM: 1 year (Preferred)

Work Location: In person