CRM Executive

An exciting job opportunity for a CRM Executive, who has previous CRM and/or administrative experience with accurate data input, data management and cleansing skills, within an automotive group marketing department, supporting both the Sales and Aftersales teams.

Location

Leatherhead, Surrey

Job Type / Working Hours

Full Time or Part Time available.

Salary / Hourly Rate

Dependent on experience.

Job Overview

-       Accurately inputting, updating and maintaining CRM records

-       Validation of accurate customer information via telephone contact

-       Provide excellent customer service

-       Prepare reports for internal and external parties

-       Assist with lead generation activities

-       Assist the service department with workshop bookings

-       Assist the marketing department with ad hoc duties

Skills & Experience

-       Experience with CRM systems

-       Administration experience

-       Automotive experience or enthusiasm for cars

-       Excellent telephone manner

-       Good communication skills

-       High level of attention to detail and accuracy

-       GDPR awareness

-       Good IT skills – use of Microsoft Office (Word, Excel etc.)