CRM Executive

Job Summary:

We are looking for a proactive, target-oriented, and customer-focused CRM Executive to drive user registrations and build strong customer relationships for Rentwala. The candidate will be responsible for reaching out to potential customers through phone calls, emails, and other communication channels, encouraging them to register on the Rentwala portal, and explaining the benefits of using the platform.

The role will also involve follow-ups, lead management, customer support, and field visits whenever required to meet potential customers and facilitate registrations.

Key Responsibilities:

· Identify and reach out to potential customers, including property owners, landlords, tenants, buyers, sellers, brokers, and real estate professionals.

· Make outbound calls and send emails to prospective customers to introduce Rentwala and explain the benefits of registering on the portal.

· Encourage and assist potential customers in completing their registration on the Rentwala website.

· Follow up with interested prospects through calls, emails, and other communication channels to convert inquiries into successful registrations.

· Conduct field visits whenever required to meet potential customers, explain Rentwala's services, and generate registrations.

· Visit property owners, real estate brokers, consultants, builders, and other relevant prospects to expand Rentwala's user base.

· Maintain a database of potential customers, completed registrations, follow-ups, and pending leads using the CRM system or other tracking tools.

· Build and maintain long-term relationships with registered users and prospective customers.

· Respond to customer inquiries and resolve basic issues related to registration, accounts, and property listings.

· Submit daily and weekly reports detailing calls made, emails sent, field visits conducted, follow-ups completed, and registrations achieved.

· Work towards achieving assigned daily, weekly, and monthly registration targets.

Required Skills and Qualifications:

· Graduate in any discipline.

· Excellent verbal and written communication skills.

· Confidence in making outbound calls and communicating with potential customers.

· Basic computer knowledge and proficiency in email, MS Excel, and Google Sheets.

· Customer relationship management, persuasion, and negotiation skills.

· Strong follow-up, lead management, and organizational skills.

· Willingness to travel locally and conduct field visits whenever required.

· Proactive, and target-oriented approach to work.

Experience

Pay: ₹11,000.00 - ₹25,000.00 per month

Work Location: In person