CRM Executive

ClassMonitor
About the Company
Founded in 2016, ClassMonitor is an ed-tech focused on creating interactive kit-based
programs that ensure rich, engaged learning, seamlessly blending traditional
approaches with new research-based pedagogical practices. ClassMonitor
creates learning products for young learners between the ages of 0 - 8 years.
ClassMonitor has a customer base in more than 700 cities in India and 20 other
countries. (www.classmonitor.com)
We are looking for enthusiastic CRM Executives to generate sales either by cold calling
or answering requests in a fast-paced environment. You will be responsible for
influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. You must be able to
understand the customer’s requirements in a short time and present solutions that meet
their needs.
Responsibilities
 Cold call people using a given lead.
 Answer incoming calls from prospective customers.
 Use scripts to provide information about product’s features, prices, etc. and
present their benefits.
 Ask pertinent questions to understand the customer’s requirements.
Persuade the customer to buy by demonstrating how our products meet their
needs.
 Record the customer’s personal information accurately in a computer system.
 Go the “extra mile” to meet sales quota and facilitate future sales.
 Keep records of calls and sales and record useful information.
Requirements
 Proven track record of successfully meeting sales quotas preferably over the
phone.
 Working knowledge of relevant computer programs (e.g. CRM software) and
telephone systems.
 Excellent communication and presentation skills.
 Good command in English.
 Skilled in negotiation and dealing with complaints.
 Persistent and results-oriented.
Attractive fixed salary component plus performance based variable incentive.

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)

Language:

• English (Required)

Location:

• Vijay Nagar, Indore, Madhya Pradesh (Preferred)

Work Location: In person