CRM Executive

Job Description – CRM Executive (Real Estate)

Department: Customer Relationship Management

Job Responsibilities:

• Maintain customer data, plot booking records, and payment details in CRM software.
• Follow up with customers regarding pending payments, installments, and outstanding dues.
• Coordinate with Sales and Accounts teams to resolve customer queries.
• Send payment reminders and prepare daily follow-up reports.
• Handle customer complaints, feedback, and post-sales services.
• Track plot bookings, agreements, registrations, and documentation.
• Maintain accurate customer interaction records and ensure timely communication.

Qualification:

• Graduate in any discipline; BBA/B.Com preferred.
• Basic knowledge of MS Excel and CRM software.

Experience:

• 1–3 years of experience in CRM or customer relationship management.
• Experience in real estate or property dealing will be preferred.
• Freshers with good communication skills may also apply.

Required Skills:

• Good communication and follow-up skills.
• Strong coordination and customer-handling abilities.
• Basic computer proficiency and attention to detail.
• Ability to maintain records and meet deadlines.

Pay: From ₹22,000.00 per month

Work Location: In person