CRM Executive (Salesforce/Zoho)

CRM Executive

Location: Gurugram, India
Experience: Minimum 3 years in the solar industry
Salary: Up to 6 LPA

Key Responsibilities:

• Develop and maintain strong relationships with customers to ensure high levels of customer satisfaction.
• Utilize CRM software (Salesforce, Zoho) to manage customer data and track interactions.
• Collaborate with the sales team to identify opportunities for upselling and cross-selling.
• Prepare and deliver presentations using MS PowerPoint to communicate product offerings and services.
• Analyze customer feedback and data to improve service delivery and customer experience.
• Assist in the development and execution of customer retention strategies.
• Provide training and support to customers on CRM software usage.

Qualifications:

• Bachelor s degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in CRM roles, specifically within the solar industry.
• Proficiency in CRM software (Salesforce, Zoho) and MS Office Suite (Excel, PowerPoint).
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.

Benefits:

• Competitive salary package.
• Opportunity to work in a growing industry focused on sustainability.
• Professional development and training opportunities.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.