Crm Executive - Tamil

CRM EXECUTIVE TAMIL SPEAKING

The candidate will primarily communicate with Tamil speaking customers and should be able to understand their requirements, provide appropriate information, follow up on pending matters, and ensure timely resolution.

KEY RESPONSIBILITIES

• Communicate with customers through phone calls, WhatsApp, email, and other communication channels.
• Communicate effectively with Tamil speaking customers.
• Conduct regular follow-ups with customers wherever required.
• Receive and record customer complaints and concerns.
• Track pending customer issues and follow-ups.
• Maintain proper records of complaints and their resolution.
• Follow up with customers regarding orders, requirements, deliveries, pending information, and other commitments.
• Support customer retention through regular communication and follow-up.
• Identify customer dissatisfaction at an early stage

LANGUAGE REQUIREMENT

Mandatory:

Tamil – Fluent

EDUCATIONAL QUALIFICATION

• Graduate in any discipline.
• Candidates with strong Tamil communication skills will be preferred.

EXPERIENCE-1-3 years

Salary Range-20-24 k

Female Candidates only