CRM Integration Developer

Key Responsibilities

• Design, develop, and maintain integrations between Microsoft Dynamics 365 Sales CRM, external applications, databases, and enterprise platforms.

• Build and manage Azure Data Factory (ADF) pipelines for data extraction, transformation, and synchronization.

• Develop, consume, secure, and troubleshoot REST/SOAP APIs, leveraging JSON, OAuth, and OpenAPI/Swagger standards.

• Implement real-time and batch integrations using Azure Integration Services, including:

• Logic Apps

• Azure Functions

• Service Bus

• Event Grid

• Work with Dataverse, CRM APIs, and the D365 data model to support seamless data exchange and business processes.

• Develop and optimize SQL queries, data mappings, and transformation logic to ensure data quality and performance.

• Monitor, troubleshoot, and resolve integration issues across CRM and connected systems, ensuring high availability and reliability.

• Collaborate with business stakeholders, CRM teams, architects, and downstream system owners to define integration requirements and technical solutions.

• Support CI/CD processes, deployment activities, and release management using Azure DevOps and source control tools.

• Create and maintain technical documentation, integration specifications, support guides, and operational runbooks.

• Ensure compliance with security, governance, and data privacy standards across all integrations.

• Participate in Agile ceremonies, sprint planning, estimation, testing, and production support activities.