CRM Intern - January 2027

Vestiaire Collective is the leading global platform for desirable pre-loved fashion and a pioneer in transforming how people consume fashion.

Our mission is simple: make circular fashion the norm, not the exception.
Through technology, expertise, and a highly engaged global community, we enable millions of people to buy and sell fashion in a more sustainable way.

Founded in Paris in 2009, Vestiaire Collective is now a globally scaled marketplace with offices in Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City, and logistics hubs across Europe, Asia, and the US.

Today, we are a team of around 600 people from over 50 nationalities, united by a shared ambition: to drive meaningful change in the fashion industry.

Our values, Activism, Transparency, Dedication, Greatness, and Collective, shape how we build, collaborate, and grow every day.

Details

• 6-month internship, University agreement mandatory
• Work type: Hybrid
• Location: Paris
• Start date: January 2027

About the role ️

Reporting to the Senior CRM Manager, the CRM Intern is responsible for planning and executing animation campaigns and commercial initiatives based on local data and trends to drive performance in a global market (70+ countries).

What you will do

• Plan weekly animation calendar, coordinate and execute all local animation & commercial campaigns on CRM.
• Campaign briefs, assets follow-up with Creative & Copy teams, and implementation of campaigns on our CRM tool.
• Analyze campaigns performance: weekly & monthly reporting.
• Lead independently structured deep dives, leveraging data analysis and business insights to help your team and collaborators better understand trend/user behavior.
• Perform market research; benchmarking, and competitor trends tracking to identify areas of improvement and translate them into actions

Who you are

• Currently (and by July 2027) enrolled in a Master degree in Business School or University, with a strong interest in E-commerce
• Excellent Google Suite knowledge (emphasis on Google Sheet and Google Slides)
• Strong analytical skills and willing to develop them: leverage extensive data, ensure data accuracy, and pay attention to details.
• Structured, detail-oriented, proactive, and highly motivated
• Excellent organizational and time management skills with an ability to multitask
• Fluency in English is required (French is a plus)

Nice to have:

• Strong interest in fashion and luxury
• Knowledge in CRM tool
• Proficiency in SQL

What We Offer

• Purpose-driven work at scale
  Join a company reshaping the fashion industry towards circularity, you directly contributes to reducing waste and extending the life of luxury items.
• High-impact scope & ownership
  Work on products used globally, where your decisions have immediate, measurable impact on millions of users across 70+ countries.
• A truly international environment
  Collaborate with a diverse team of 50+ nationalities across Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City.
• Career acceleration in a fast-moving scale-up
  Take ownership early, grow fast, and shape your path, as an expert or a future leader.
• Learning & growth as a priority
  Dedicated budget, continuous feedback culture, and opportunities to work on cutting-edge topics (AI, marketplace dynamics, scalability, etc.).
• Flexible ways of working
  Hybrid model (typically 2 days remote per week), with trust and autonomy at the core of how we operate.
• Give back through action
  2 paid days per year to support a cause of your choice and actively contribute to positive impact beyond your day-to-day role.
• Competitive compensation & benefits
  Including bonus, health coverage, lunch vouchers, Gym-Pass, and additional legal perks depending on your location.

Research shows that candidates from underrepresented backgrounds including women, people with disabilities, and other marginalized communities, are less likely to apply unless they meet 100% of the criteria.

At Vestiaire Collective, we believe diversity drives better decisions, stronger products, and more meaningful impact.
If this role excites you but your experience doesn’t align perfectly, we still encourage you to apply, your perspective could be exactly what we’re looking for.

Vestiaire Collective is proud to be an equal opportunity employer.

PS: We take candidate experience seriously, and your safety too !

Vestiaire Collective will only contact you through official email addresses ending in @vestiairecollective.com or [email protected].
We will never:

• Contact you via WhatsApp, Telegram, or similar platforms
• Ask for payment or banking information at any stage of the process

If you receive a suspicious message, please report it to: [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.