Newday Hr Solution
Crm Manager
Skills
25 days ago
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Important information
Contract type:
Permanent
Salary:
₹250,000 – ₹300,000 / year
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
27 September 2026
What they need
Lead & monitor CRE team productivity, track customer retention & feedback, analyse root cause of complaints, devise strategies to increase service centre footfall & maintain Excel-based MIS dashboards for daily performance tracking.
Required Candidate profile
Graduate with 3-5 yrs in CRM, customer retention or service centre ops. Must lead CRE teams, track feedback, analyse complaints, drive customer inflow strategies & do Excel-based data analysis.
Perks and benefits
ESI , PF , Bonus
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