Saritha Developers
CRM Manager
Skills
10 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
13 October 2026
What they need
Serve as the primary point of contact for all customer queries after booking
Coordinate with internal departments. Legal, Projects, Finance, and Sales for timely updates
Manage customer documentation including Agreements, Allotment Letters, and Payment Receipts
Regularly follow up with customers on payment schedules and milestone completions
Provide updates on project construction progress and handle site visit scheduling
Address and resolve customer complaints or escalations professionally
Ensure timely issuance of Possession Letters and support during handover
Maintain accurate customer records and track communication using CRM tools
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