CRM Manager

Job Description – Sales Coordinator

Position: Sales CoordinatorLocation: Kochi, KeralaExperience: 3–5 YearsAge Preference: 24–28 YearsGender: Male/Female

Job Summary

We are looking for a proactive and well-organized Sales Coordinator to support the sales team in managing customer communication, CRM activities, sales coordination, follow-ups, and documentation. The ideal candidate should have strong communication skills and hands-on experience with CRM tools.

Key Responsibilities

• Coordinate with the sales team to ensure smooth day-to-day sales operations.
• Handle customer enquiries and coordinate with clients through phone, email, and other communication channels.
• Maintain and update customer and sales information in the CRM system.
• Track leads, follow-ups, appointments, and sales opportunities.
• Prepare sales reports, MIS reports, quotations, and other required documentation.
• Follow up with customers and internal teams regarding pending requirements.
• Coordinate with other departments to ensure timely execution of customer requirements.
• Monitor sales pipeline and ensure timely follow-up on leads.
• Maintain accurate records of customer interactions and sales activities.
• Support the sales team in achieving targets and maintaining customer relationships.

Required Skills & Qualifications

• 3–5 years of relevant experience in Sales Coordination, Sales Support, Customer Coordination, or a similar role.
• Hands-on experience with CRM tools/software is required.
• Excellent verbal and written communication skills.
• Fluent communication in English and Malayalam; Hindi will be an added advantage.
• Good interpersonal and coordination skills.
• Strong follow-up and organizational abilities.
• Good knowledge of MS Office/Google Workspace.
• Ability to manage multiple tasks and work within deadlines.
• Professional and customer-focused approach.

Preferred Candidate Profile

• Age: 24–28 years
• Location: Kochi
• Male/Female candidates can apply
• Stable career background and good professional track record.
• Candidates with experience in a structured corporate environment will be preferred.

Key Competencies

Communication | CRM Management | Customer Coordination | Follow-up | Sales Support | Reporting | Time Management | Teamwork

Salary: As per experience and industry standards in b/w 25-30kJoining: Immediate / Negotiable

Pay: ₹14,000.00 - ₹35,000.00 per month

Work Location: In person