CRM Professional

Job highlights

• Gather and analyze customer feedback,using insights to enhance the overall customer experience

Siddhanth Motors, Silkboard is looking for CRM Professional to join our dynamic team and embark on a rewarding career journey

CRM Strategy:

Develop and implement a comprehensive CRM strategy aligned with business goals and customer needs.

CRM Software Management:

Oversee the selection, implementation, and management of CRM software, ensuring its effective utilization by the team.

Data Management:

Manage and maintain accurate customer data within the CRM system, ensuring data integrity and compliance with privacy regulations.

User Training:

Conduct training sessions for team members to ensure proficiency in using CRM tools and understanding best practices.

Customer Segmentation:

Utilize CRM data to segment and target customers effectively, personalizing marketing and communication efforts.

Campaign Management:

Plan and execute CRM campaigns to enhance customer engagement, retention, and satisfaction.

Analytics and Reporting:

Monitor and analyze CRM performance metrics, providing insights and recommendations for continuous improvement.

Integration:

Collaborate with other departments to integrate CRM data with other business systems and processes.

Customer Feedback:

Gather and analyze customer feedback, using insights to enhance the overall customer experience.

Language: Kannada,English,Hindi.