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CRM Supervisor

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Onsite

CRM Supervisor

PT Asics Trading Indonesia

CRM Supervisor

Skills

E-commerce WebsitesCRM

2 months ago

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Important information


Contract type:

Permanent

Location:

Jakarta, Indonesia

Work mode:

Onsite

Published on:

7 August 2026

What they need


  • Support the development and execution of the overall CRM strategy to drive customer engagement, retention, and lifetime value for Offline and Online channel.
  • Plan, build, and execute multi-channel CRM campaigns (email, SMS, push notifications, in-app, direct mail).
  • Managing the CS strategy for both online & offline channel.
  • Segment audiences based on behavior, demographics, purchase history, etc.
  • Monitor A/B tests and optimize campaigns for higher open rates, CTR, and conversions.
  • Ensure all CRM activities comply with data privacy laws.

REQUIREMENTS:

  • Bachelor degree in marketing, communications, digital media, or related field.
  • Min. 2-3 years experience in CRM, Customer Service, digital marketing, or customer engagement roles.
  • Prior experience working in retail, e-commerce, lifestyle or sports brand is highly desirable.
  • Familiar and able to operate CRM and CS tools.
  • Strong ability to analyze customer data and turn insights into actionable strategies.

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