CRM Telecaller

Telecaller / CRM Sales Executive

Location: Thudiyalur, Coimbatore, Tamil Nadu
Job Type: Full-time
Work Mode: On-site
Salary: ₹15,000 – ₹20,000 per month + Incentives
Experience: 0–2 years
Education: 12th Pass / Any Degree

Job Summary

We are looking for a motivated and customer-focused Telecaller / CRM Sales Executive to join our team in Thudiyalur, Coimbatore.

The role involves contacting leads received through our CRM, understanding customer requirements, explaining our products/services, following up with interested customers, and maintaining accurate customer information in the CRM.

Freshers with good communication skills and a willingness to learn are welcome to apply.

Key Responsibilities

• Contact new leads received through the CRM and understand their requirements.
• Communicate with customers over the phone in a professional and friendly manner.
• Explain relevant products/services based on customer requirements.
• Identify and qualify interested prospects.
• Conduct regular follow-up calls with potential customers.
• Update customer details, call status, and follow-up information in the CRM.
• Share qualified and interested leads with the Sales/BDE team.
• Maintain daily call records and reports.
• Achieve assigned daily calling and follow-up targets.
• Ensure timely and accurate updates of customer information.

Requirements

• 12th Pass or Any Degree.
• Freshers can apply; 0–2 years of experience in telecalling, customer service, inside sales, or a similar role is preferred.
• Good verbal communication skills.
• Ability to communicate confidently with customers over the phone.
• Tamil communication skills are required for customer interaction.
• Basic English communication skills.
• Hindi communication will be an added advantage.
• Good listening and convincing skills.
• Patient and consistent with customer follow-ups.
• Basic computer knowledge.
• Familiarity with WhatsApp and basic Excel.
• Willingness to learn and work with CRM software.
• Comfortable handling daily calling and follow-up targets.

What We Offer

• Salary: ₹15,000 – ₹20,000 per month
• Performance-based incentives.
• Salary may be decided based on relevant experience and performance.
• On-the-job training and support.
• Opportunity to develop skills in CRM, customer handling, and sales.

Work Location

Thudiyalur, Coimbatore, Tamil Nadu

Interested candidates can apply through Indeed with their updated resume.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person