Casagrand
Crm Trainer
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
21 September 2026
What they need
Position: CRM Trainer
Location: Chennai
Industry: Real Estate
Experience: 8-13 Years
Role Overview
Casagrand is looking for a CRM Trainer to drive training initiatives for CRM teams handling customer service, grievance management, collections, payment follow-ups, and customer relationship processes. The candidate should have strong experience in customer-facing operations and process training.
Requirements
- 8-13 years of experience in CRM, Customer Service, Collections, or Process Training.
- Experience training customer-facing teams.
- Strong knowledge of Objection Handling, grievance handling, collections, payment follow-ups, and customer lifecycle management. (preferred)
- Excellent communication, presentation, and facilitation skills.
- Experience in Real Estate, Banking, NBFC, Telecom, or related industries preferred.
Benefits
- PF, Gratuity,
- Medical Insurance.
- Career growth opportunities within Casagrand.
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