跨境电商人力资源负责人（Cross-border E-commerce HR Manager）

About the role

We are seeking an experienced Cross-border E-commerce HR Manager to join 弋凡有限公司. This is a full-time position based in the Central and Western District, offering the opportunity to lead human resources initiatives within a dynamic cross-border e-commerce environment. As HR Manager, you will be responsible for developing and implementing comprehensive HR strategies that support the rapid growth and operational efficiency of our cross-border e-commerce business. This role is pivotal in building and nurturing a high-performing workforce whilst ensuring compliance with local and international labour regulations.

Key responsibilities

• Develop and execute HR strategies aligned with cross-border e-commerce business objectives, including recruitment, retention, and workforce planning
• Oversee full-cycle recruitment and talent acquisition processes, identifying and hiring skilled professionals across multiple functions and international markets
• Manage employee onboarding, training and development programmes, particularly for roles spanning different regions and time zones
• Design and implement performance management systems tailored to the demands of the cross-border e-commerce sector
• Administer compensation and benefits packages, ensuring competitiveness and compliance with local regulations
• Foster a positive workplace culture that promotes innovation, collaboration, and employee engagement within a multicultural environment
• Handle employee relations and grievance procedures, maintaining confidentiality and fairness throughout the process
• Ensure compliance with employment law, data protection regulations, and workplace safety standards across all operational jurisdictions
• Provide strategic HR advisory support to senior management and operational teams
• Monitor HR metrics and analytics to measure programme effectiveness and inform decision-making

What we're looking for

• Bachelor's degree in Human Resources, Business Administration, or related field; professional HR certification (CIPD, SHRM, or equivalent) is highly desirable
• Minimum 2-5 years of HR management experience, preferably within e-commerce, technology, or international business environments
• Proven experience managing HR functions in cross-border or multinational organisations, with understanding of multiple employment jurisdictions
• Strong knowledge of Hong Kong employment law and regulations, with familiarity of broader Asia-Pacific labour requirements
• Demonstrated expertise in talent acquisition, employee relations, performance management, and HR compliance
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders at all organisational levels
• Strategic thinking and business acumen, with the ability to align HR initiatives with commercial objectives
• Proficiency in HRIS systems and HR analytics tools
• Fluency in English and Chinese (Cantonese and/or Mandarin) is essential
• Experience in scaling HR operations during periods of significant business growth

What we offer

We are committed to creating an engaging workplace where talent thrives. Our comprehensive benefits package includes competitive remuneration, performance-based incentives, and professional development opportunities. We provide access to training programmes and career advancement pathways, enabling you to grow within a forward-thinking organisation. We foster a collaborative culture that values innovation, diversity, and inclusion, and we recognise the importance of work-life balance. Employee wellness initiatives, flexible working arrangements where applicable, and a supportive team environment are central to our approach. We invest in our people and believe that a motivated workforce is the foundation of our success.

About us

弋凡有限公司 is a dynamic and forward-thinking cross-border e-commerce company committed to connecting sellers and buyers across international markets. We specialise in facilitating seamless trade between Asia and the rest of the world, leveraging innovative technology and customer-centric solutions. Our mission is to empower businesses to scale globally whilst maintaining operational excellence and integrity. We pride ourselves on our collaborative culture, entrepreneurial spirit, and commitment to developing our team members. As we continue to expand rapidly, we seek talented professionals who share our vision and are eager to contribute to our growth journey.

Apply now

If you are an ambitious HR professional with a passion for building exceptional teams in a fast-paced, international environment, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in joining our organisation. We look forward to reviewing your application.