Cross-border Integration Professional

Main Responsibilities

• Takes lead and/or be responsible to the entire system develop cycle: project initiation, user requirement preparation, user acceptance testing, risk and compliance clearance, system deployment & implementation, user operation manual preparation and post-implementation optimization.

• Support system deployment and perform health check.

• Track and manage production issues and work with relevant technology engineers to expedite solutions.

• Perform project management from incubation to implementation.

• Support products and stakeholder teams in the development of digital tools and platforms by providing guidance on best practice, subject matter expertise and sharing the latest Fintech tools.

• Digital strategies for enhancing customer engagement and loyalty.

• Co-manage digital channels, innovating to deliver a magnificent customer journey, drive conversion and better engagement throughout Customer Life Cycle.

• Participates external Fintech events and the events organized by the group to understand the trends and emerging technology.

• Ensure all the deliverables comply with risk, governance and regulatory requirements.

• Works closely with System Engineering teams from various cities in PRC. Requirements - Degree holder in Business Administration / e-Commerce / Information Technology or related discipline.

• Minimum of 5 years' experience in Product Management with at least 3 years working in Digitalization.

• Ability to think strategically and then execute upon the design.

• Good communication and project management skills to ensure project progress.

• Relevant experience in Retail Banking as well as Cross Border segment is preferable.

• Knowledge on reward system, chatbot will be an advantage

• Hands-on familiarity with AI, data platforms, and the end-to-end digital product development lifecycle.

• Proficiency in English and Chinese (both Cantonese and Putonghua).

To apply, please submit your application along with your resume to [email protected]. Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.