CroudStrike Architect - REMOTE

Andr Global Inc. is a global provider of information technology services. Since 2002, we have helped our clients in the APAC region achieve their business goals by leveraging the power of technology. In 2016, we entered the AMERICAS to re-create similar success here as well. Headquartered in New York City, we are now serving our global clients.

We strive to deliver customer satisfaction through our service quality to all our clients!

Our global and diverse team helps our customers achieve their project goals at a faster pace with high affordability but without any compromise on quality. We take pride in providing an outstanding quality of service to all our customers starting from startups, small businesses to Fortune 500.

With more than a decade of experience servicing customers across geographies, we have stationed ourselves at a unique position in the global market. Our ability to assemble the best workforce in record time has been a great asset to our clients.

This will be a REMOTE contractor role with the State of Iowa.

The Senior Tier 3 CrowdStrike Architect serves as the primary technical authority for the State of Iowa s Enterprise Endpoint Detection and Response (EDR / XDR) platform. Operating within the Information Security Services (ISS) Bureau, this role is responsible for the overall architecture, administration, multi-tenant federation, fine-tuning, and escalation engineering of the CrowdStrike Falcon ecosystem across state agencies.

This position acts as the highest level of technical escalation (Tier 3) for endpoint incidents, advanced threat hunting, platform troubleshooting, and complex integrations (such as Next-Gen SIEM, threat intelligence, and automated orchestration).

• Platform Architecture & Multi-Tenant Administration

Architect, implement, and maintain the state-wide CrowdStrike Falcon platform architecture across multi-tenant environments (CID hierarchy, RBAC, policy groups).

Oversee sensor deployment strategies, policy prevention/detection tuning, custom rule creation (IOAs/IOCs), and feature rollout schedules across diverse agency environments.

Manage CrowdStrike platform health, agent updates, host group management, and agent troubleshooting across Windows, macOS, Linux, and virtualized workloads.

• Tier 3 Incident Escalation & Response Engineering

Act as the final technical escalation point for complex endpoint threats, zero-day vulnerabilities, and persistent malware identified by Tier 1/2 SOC analysts.

Execute advanced containment, remediation, and live forensics using Real-Time Response (RTR) and custom scripts during critical incidents.

Partner with SOC Analysts and Incident Response teams to refine playbooks, minimize Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), and drive risk reduction.

• Integration, Automation & Data Pipeline

Design and support telemetry integration between CrowdStrike Falcon, central SIEM/SOAR platforms, network defenses, and threat intelligence feeds.

Introduce new integration ideas to better levergage existing security tools.

Leverage CrowdStrike Fusion SOAR workflows to automate routine containment, notifications, and response actions.

Align endpoint security strategies with Identity Threat Detection and Response (ITDR) and Cloud Security Posture Management (CSPM) modules as platform needs evolve.

• Stakeholder Enablement, Training & Vendor Management

Translate complex technical threat data into actionable guidance for agency IT administrators and executive leadership.

Develop dashboards using the CrowdStrike API to collect daily vulnerability data, and other key metrics, providing clear and actionable visibility into the enterprise environment.

Develop standardized operating procedures (SOPs), deployment guides, and platform hardening specifications for state agency IT partners.

Serve as the primary technical point of contact with CrowdStrike engineering and technical account managers (TAMs) to drive feature requests and resolve critical bugs.

Provide formal and informal technical mentoring and training to Tier 1/2 SOC staff.

Required Technical Experience Platform Mastery: 4+ years of hands-on experience engineering, deploying, and maintaining CrowdStrike Falcon at enterprise scale (10,000+ endpoints).

Tier 3 IR Capabilities: Demonstrated proficiency using CrowdStrike Real-Time Response (RTR), writing custom IOAs/IOCs, and performing endpoint threat hunting.

OS & Scripting: Strong knowledge of Windows, Linux, and macOS internals, along with scripting capabilities (PowerShell, Python, Bash) for automated remediation and API integration.

Security Ecosystems: Solid grasp of network security (firewalls, IDS/IPS), Identity & Access Management (AD/Entra ID), patch management, vulnerability assessments, and MITRE ATT&CK framework mapping.

CrowdStrike Specific (Highly Preferred) Required Certifications (Must hold at least one active certification) CrowdStrike Certified Falcon Administrator (CCFA)

CrowdStrike Certified Falcon Responder (CCFR)

CrowdStrike Certified Falcon Hunter (CCFH)

Industry Certifications CISSP, GCFA, GCIH, GSEC, CISA, or equivalent advanced security credential.

Professional & Soft Skills Integrity & Ethics: Unwavering commitment to confidentiality, integrity, and compliance standards necessary for state government operations.

Communication & Translation: Proven ability to explain technical risk to non-technical stakeholders and state agency leaders clearly.

Complex Problem Solving: High analytical capability to navigate complex multi-tenant environments, agency-specific constraints, and conflicting operational priorities.

Collaboration & Inclusion: Strong interpersonal skills with a commitment to fostering a diverse, supportive, and team-oriented working environment.

Preferred Qualifications Prior experience in state/local government (SLTT), higher education, or large-scale multi-tenant enterprise environments.

Experience integrating CrowdStrike Falcon APIs with external automation platforms or SIEMs (e.g., Splunk, Microsoft Sentinel, Palo Alto Cortex).

Familiarity with federal/state compliance frameworks (NIST SP 800-53, CJIS, HIPAA, IRS Pub 1075).

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