Cruise Scheduler

Do you have a knack for organisation and a passion for making things run seamlessly?

Are you energised by working in a fast-paced, international environment where timing and teamwork matter?

If that sounds like you, this Crew Scheduler role could be exactly what you’re looking for.

About the role

As a Crew Scheduler, you’ll play a key role in ensuring the right people join the right ships, with the right documentation, from the right ports.
You’ll be a vital part of the wider HR team and the main point of contact for crew during both their onboarding and repatriation process.

This is a unique role in an evolving global team, working across multiple time zones to deliver an outstanding experience for our crew.
You’ll liaise daily with shipboard management, coordinate global travel, maintain scheduling systems, and support workforce planning to make sure ship retail teams run smoothly and efficiently.

Alongside the coordination work, you’ll manage a variety of administrative and operational tasks.
This includes maintaining accurate crew rotations, updating salary details, preparing monthly manning reports, and ensuring compliance with internal processes and timelines.
You’ll also provide occasional cover (1 in 8 shifts on a 4-day rotation) for our 24/7 emergency travel support line, helping resolve urgent crew travel issues when needed.

The role is based in Avonmouth on a hybrid basis, with two days a week in the office (Tuesday and Wednesday).

About you

• Ideally, you’ll have experience in a scheduling or coordination role within an HR or operational environment.
• You’ll be a confident communicator with a calm, positive attitude under pressure.
• Your organisational skills and attention to detail will help you keep multiple tasks on track and deliver on time.
• You’ll have good working knowledge of MS Office, particularly Word and Excel.
• Experience using an ATS, scheduling or HRI system would be advantageous.
• You’ll be proactive in identifying and improving processes, ensuring best practice at all times.
• Must have the right to work in the UK.

The attributes that will help you succeed in this role are trust, collaboration, respect, passion, drive, and resilience.

About us

Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line and brand partners to make every cruise better.
Our focus on delivering outstanding customer experiences has seen us named Cruise Retailer of the Year three times in 4 years, including 2025.

We offer a competitive salary, bonus scheme, pension, 4x life assurance, healthcare, and 26 days’ annual leave.

We are an equal opportunities employer, committed to diversity and inclusion, and we make hiring decisions based on skills and experience.