Crumbl - Shift Lead

Job Summary
As a Shift Lead at our vibrant and fast-paced bakery, you will be the heartbeat of daily operations, inspiring your team to deliver exceptional customer experiences while ensuring smooth and efficient store performance. This energetic role combines leadership, food preparation, and customer service to create a welcoming environment where quality and teamwork thrive. You will oversee shift activities, manage staff, uphold food safety standards, and ensure that every guest leaves with a smile. Your enthusiasm and dedication will help foster a positive atmosphere that keeps our bakery buzzing with energy and excellence.

Responsibilities

• Lead daily bakery operations during your shift, ensuring all tasks are completed efficiently and to high standards
• Supervise team members, providing coaching, training, and support to promote a motivated and skilled staff
• Oversee food preparation processes, maintaining consistency in product quality and presentation
• Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling
• Control inventory levels by monitoring stock, placing orders, and minimizing waste to optimize food management
• Enforce food safety protocols and sanitation standards to ensure compliance with health regulations
• Assist in training new staff members on food handling, customer service, and operational procedures
• Handle customer inquiries or concerns promptly to ensure a positive dining experience
• Support shift management tasks including scheduling, opening/closing procedures, and cash reconciliation

Experience

• Previous experience in quick service or fast food restaurant environments with a focus on food preparation and customer service
• Proven leadership or supervisory experience in restaurant management or hospitality settings
• Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing
• Knowledge of inventory control, food safety standards, and kitchen management practices
• Experience in managing teams, conducting training sessions, and supporting staff development
• Background in casual dining or bakery operations is highly desirable
• Strong communication skills with the ability to motivate team members and resolve issues effectively

Join us as a Shift Lead where your energy fuels our success! Bring your culinary expertise, leadership skills, and passion for exceptional service to create memorable experiences for every guest. This role offers an exciting opportunity to grow within a dynamic team dedicated to quality, teamwork, and community.

Pay: $14.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person