CS (Cobi Work HCM)

●       Position: FRONT DESK / RECEPTIONIST (Cobi Work – Co-working Space)

●       Dept: COBI WORK

●       Location:

Co-working office at Cobi Tower II, 2-4 Street 8, Tan My Ward, HCMC

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JOB SUMMARY:

The Front Desk Staff is responsible for providing professional reception and customer service to tenants, guests, and visitors at COBI WORK, handling front-desk operations, tenant requests, access registration, meeting-room bookings, and general support to ensure a smooth and pleasant co-working experience.

JOB DESCRIPTION:

1. Front Desk & Guest Service

●      Maintain a neat, professional appearance; keep the reception desk presentable at all times.

●      Welcome and receive guests, visitors, and tenants at the front desk.

●      Receive customer requests and complaints at the counter and pass them to OP for handling.

●      Receive, log, and hand over mail and parcels.

●      Serve water or drinks to guests while they are waiting.

2. Registration & Facility Guidance

●      Register Face ID, key access, and parking; handle move-in and move-out registrations.

●      Guide new tenants on using office facilities: printer, coffee machine, pantry, meeting rooms.

●      Receive and record Meeting/Convention Room bookings in the consolidated file.

3. Tenant Communication Support

●      Send welcome emails and explain new-tenant benefits: free credits, membership offers, cards.

●      Send tenant announcements: events, promotions, and technical maintenance notices.

●      Support sending tenant emails and follow up on fee payment reminders.

4. Housekeeping & Coverage

●      Keep the reception, pantry, and plant areas clean and well arranged.

●      Cover the rotational Saturday morning shift (8:00–12:00), one staff per floor.

●      In short: handle every request that can be resolved at the front desk.

REQUIREMENTS:

●      Graduated from a college or university in Business Administration, Hospitality Management, Operations Management, Project Management, or a related field.

●      Good communication and customer service skills.

●      Professional, friendly, and service-oriented attitude.

●      Good organizational skills and attention to detail.

●      Ability to handle multiple requests and work effectively under pressure.

●      Basic computer skills, including MS Office.

●      Good English communication (Korean is a plus).

●      Previous experience in front desk, receptionist, customer service, hospitality, or co-working/office operations is preferred.

SALARY: Minimum 16,000,000 VND gross

BENEFITS:

●      Company-provided laptop/desktop; company car available for business trips

●      Opportunities to attend overseas exhibitions, research programs, and Korea trips (for outstanding employees)

●      Full salary-based social insurance coverage

●      Free coffee, tea, and soft drinks at the office

●      Employee discounts on all COBI GROUP products

●      Foreign language training support: 50% of monthly tuition (up to 1,000,000 VND/month)

●      Child tuition support: 500,000 VND per child (from 3 years old). Up to 2 children per employee

●      Domestic & international business trips: All expenses covered by the company. Additional daily travel allowance

●      Overtime compensation in accordance with Labor Law

●      Annual health check-up

●      Salary review once per year & 13th-month salary

●      Seniority allowance: +300,000 VND/year (after every 12 months of service)

●      12 days of annual leave

●      Trade Union membership upon signing official labor contract, with full benefits for holidays, birthdays, and welfare programs

OTHER INFOMATION:

●      Time to work: 8:00 am – 17:30 pm (Monday – Friday) + 8:00 am – 12:00 pm (Saturday)

●      Be available on-site during events or as requested by the Management Team.

●      Location: Co-working office at Cobi Tower II (Dist.7 – HCMC)

●      Contact: 0932145469 or email [email protected]