Kai Fu Property Services Co Ltd
CS Receptionist/Ambassador
1 month ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
15 September 2026
What they need
About the role
A hotel receptionist role responsible for check-in, check-out, and room change procedures, providing quality service to guests and maintaining high levels of guest satisfaction.
Key responsibilities
- Perform check in, check out and room change procedures in a professional manner and ensure all data are entered completely into the hotel systems
- Provide quality service to all guests by responding to their requests promptly, efficiently and courteously at all time
- Achieve the high level of guest satisfaction with courteous and friendly manner
- Ensure high level of guests' satisfaction by maintaining long term and good relations with hotel guests
About you
- Form 5 or above
- 1-3 year relevant experience in CS Receptionist/Ambassador and hospitality an advantage
- Pleasant, presentable, confident with outgoing personality
- Good command of spoken English, Cantonese and Putonghua
- Knowledge in basic PC skills
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