CSA - Customer Service Associate

Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include assisting customers with inquiries, processing transactions, and ensuring a positive shopping experience. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. This job is heavy in sales. Candidate must be motivated to help drive daily sales goals.

Responsibilities

• Greet customers warmly and assist them with their inquiries in a professional manner.
• Operate cash registers accurately and efficiently while handling transactions.
• Provide information about products and services to enhance customer satisfaction.
• Assist in retail sales by promoting products and upselling when appropriate.
• Maintain an organized and well-stocked sales floor to ensure product availability.
• Supervise junior staff members as needed, providing guidance and support in their roles.
• Utilize basic math skills for cash handling and inventory management tasks.
• Communicate effectively with customers over the phone, demonstrating excellent phone etiquette.
• Conduct stock management duties, including receiving shipments and restocking shelves.
• Apply retail math principles to assist in inventory control and sales reporting.

Requirements

• Previous experience in customer service or retail sales is preferred but not mandatory.
• Proficiency in cash register operation and basic math skills is essential.
• Strong communication skills with the ability to engage effectively with customers.
• Familiarity with retail math concepts is a plus but can be learned on the job.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• A positive attitude and willingness to learn new skills are crucial for success in this role.

Join us in delivering outstanding customer experiences while developing your career in a supportive environment!

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• Employee discount

Experience:

• Car Wash: 1 year (Preferred)

Work Location: In person