CSA (Customer Service Associate)

JOB DESCRIPTION

Customer Support Associate

Company: Technotask Business SolutionsLocation: IT Park Near by Airport New Jail Road , Technotask Business Solutions Center 5, Bhopal

Salary: 11000 to 17,000 CTC

Shift: Rotational Shift's

Experience: Freshers & Experienced Candidates can apply

Key Responsibilities

Handle customer queries through calls, chat, and email.

Provide accurate information and appropriate solutions to customers.

Maintain a high level of customer satisfaction and service quality.

Document and track customer interactions in the required systems.

Coordinate with team members to resolve customer issues.

Achieve assigned performance and productivity targets.

Requirements

Excellent communication skills.

Good problem-solving ability.

Basic computer knowledge.

Good typing and customer-handling skills.

Positive attitude and willingness to learn.

Freshers and experienced candidates are welcome.

Career Growth

Employees may become eligible for internal promotion after 6 months, based on performance and eligibility.

Career Growth Opportunities:

Team Leader | Quality Analyst | Trainer

Why Join Us?Collaborative work culture.

Learning and growth opportunities.

Performance recognition.

Employee-focused work environment.

Interested Candidates

HR Contact: Mohd Amaan

Contact: +91 9691363606

Intrested can contact Directly !

Join Technotask and grow your career with us!

Work Location: In person

Pay: ₹11,000.00 - ₹17,000.00 per month

Benefits:

• Health insurance

Work Location: In person