CSE (Customer Support Executive)

Company Summary

Uselocator India Pvt. Ltd. is a fintech company focused on providing digital financial and business solutions to retailers and customers. We are committed to delivering reliable services and building strong customer relationships through efficient support and technology-driven solutions.

Company Website: uselocator.com

Position :Customer Support Executive

Qualification: Any Graduate

Location: Bhopal, Madhya Pradesh

Experience: 6 Months to 1 Year

Job Responsibilities

· Handle customer queries through calls, messages, and other communication channels.

· Understand customer issues and provide appropriate solutions.

· Maintain good relationships with customers and ensure customer satisfaction.

· Follow up with customers regarding their queries and requests.

· Coordinate with internal teams to resolve customer-related issues.

· Maintain accurate records of customer interactions and complaints.

· Explain company services and processes clearly to customers.

· Escalate complex issues to the concerned team or senior when required.

Required Skills

· Good communication and interpersonal skills.

· Customer-focused approach.

· Basic computer knowledge.

· Ability to handle customer queries professionally.

· Good problem-solving and follow-up skills.

Office Address

**Uselocator India Pvt. Ltd.**E-7/80, First Floor, Near Sai Board,Arera Colony, Bhopal, Madhya Pradesh – 462016

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person