CSM Project Intern (GBS) - 2026 Start(BS/MS)

Responsibilities About team

The Global Business Solutions (GBS) team is TikTok's commercial engine, responsible for driving revenue by enabling the success of our global Sales, Marketing, Operations, and Strategic Partnerships functions.

As a project intern, you will have the opportunity to engage in impactful long-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

• Support the GBS Client Success team in driving advertiser growth through data analysis, client research, and campaign performance insights
• Assist CSMs in analyzing client business needs, campaign results, product adoption, and market opportunities.
• Prepare proposal materials, business review decks, performance reports, and strategic recommendation documents for internal and client-facing use.
• Conduct industry, competitor, and advertiser research to support account planning and solution development.
• Track key advertising product adoption, penetration rate, and campaign performance across assigned accounts.
• Collaborate with Sales, Product, Operations, and other cross-functional teams to ensure smooth project execution and client follow-up.
• Support the creation of case studies, best practices, and internal knowledge-sharing materials.
• Maintain accurate documentation of account status, client requests, action items, and project progress.

Qualifications Minimum Qualifications

• Currently pursuing or recently completing a Bachelor's or Master's degree in Business, Marketing, Economics, or a related field
• Have a strong interest in advertising
• Excellent communication and interpersonal skills
• Solid project management skills
• Business-level fluency in Japanese and English
• Availability: Able to intern at least 3 days per week for a minimum of 6 months

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected]

Job Information

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.