CSR Calling Agent (Remote)

Note: This is a Remote position. Working hours: 10:00 AM to 5:00 PM.

We are seeking a confident, articulate, and driven Customer Sales Representative (CSR) to handle outbound calling, client communication, and lead qualification for our tele-sales operations. In this role, you will act as the primary voice of our campaigns—engaging prospective clients, handling objections, and driving conversion targets from a remote work environment.

If you possess strong communication skills, a resilient attitude, and the ability to turn cold calls into closed opportunities, we want to hear from you.

Key Responsibilities

• Outbound Calling & Lead Engagement: Make outbound calls to prospective leads, pitch services or products clearly, and guide them through the sales funnel.
• Objection Handling & Persuasion: Professionally address client questions, overcome objections, and effectively communicate value propositions.
• CRM & Data Management: Accurately log call outcomes, update lead statuses, and take detailed notes within the CRM or tracking sheets after every call.
• Target Achievement: Meet or exceed daily and weekly calling volume, talk time, and conversion/appointment-booking quotas.
• Follow-Up Communication: Coordinate follow-up calls, messages, or emails with interested prospects to keep them engaged.

Qualifications & Requirements

• Communication Skills: Exceptional verbal communication skills in English and/or Urdu, with a clear, confident, and professional phone presence.
• Experience: Prior experience in telemarketing, B2B/B2C sales, call center operations, or customer service is preferred (though eager fresh candidates with great communication skills are welcome to apply).
• Remote Setup: A reliable, high-speed internet connection, a quiet workspace free from background noise, and a working headset/microphone.
• Resilience & Drive: A goal-oriented mindset, thick skin for rejection, and the motivation to consistently hit performance metrics.
• Tech-Savvy: Comfortable navigating dialing software, CRM tools, and communication apps.

Working Hours & Benefits

• Working Hours: 10:00 AM to 5:00 PM (Monday to Saturday / standard operating days)
• Work Mode: 100% Remote (Work from home)
• Compensation: Competitive base salary plus performance-based commissions/bonuses.
• Growth Opportunity: Fast-tracked learning and leadership potential within our sales operations.

HOW TO APPLY

• Apply on Indeed with your updated resume or share your resume on whatsapp
• For queries: +92 3305123077Please note: Repetitive messaging or calls will not be entertained.

Pay: From Rs22,000.00 per month

Work Location: Remote