CSR – Chat Support | Davao City

Customer Service Representative – Chat Support (Call Center | Davao City)

Full-Time | Davao City | With or Without Experience

START YOUR CAREER WITH US

Looking for your first job or your next career opportunity in chat support? We welcome High School Graduates, Senior High School Graduates, College Level, and College Graduates — whether you're a fresh applicant or an experienced BPO or customer service professional.

No BPO experience? No problem. Paid training is provided from Day 1.Already experienced? Great. Bring your skills and grow with us.

COMPENSATION & BENEFITS

• Performance-based incentives
• Paid training from Day 1
• Career growth and promotion opportunities
• Supportive and collaborative work environment
• Government-mandated benefits
• 13th Month Pay

Compensation, incentives, and additional benefits may vary depending on the assigned account, client program, qualifications, and final employment offer.

WHAT YOU'LL DO

• Respond to customer inquiries through chat in a timely and professional manner
• Provide accurate information and appropriate solutions
• Resolve customer concerns while maintaining a positive customer experience
• Document customer interactions and resolutions accurately
• Escalate complex concerns when necessary
• Maintain high standards of customer service and professionalism
• Meet quality, productivity, and response time standards
• Follow company policies, procedures, and service standards

QUALIFICATIONS

• High School Graduate or above
• With or without BPO/customer service experience
• Strong written and English communication skills
• Fast and accurate typing skills
• Good attention to detail
• Basic computer skills and ability to multitask
• Customer-focused and willing to learn
• Willing to work onsite in Davao City
• Willing to work on shifting schedules, including weekends and holidays

Fresh graduates and first-time job seekers are welcome to apply. Experienced BPO, chat support, and customer service professionals are highly encouraged to apply as well.

WHY JOIN US?

Whether you're starting your first job, changing careers, building your communication skills, or continuing your BPO journey, there's an opportunity for you.

We provide paid training, coaching, and career development to help you strengthen your written communication, customer service, problem-solving, and digital support skills.

Your experience matters. Your potential matters too.

WORK SETUP

Location: Davao City

Work Arrangement: Onsite

Employment: Full-Time

Schedule: Shifting

Training: Paid training from Day 1

Experience: With or without experience

Pay: Php19,000.00 - Php30,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person