CSR

CULLMAN COUNTY COMMISSION
VACANCY ANNOUNCEMENT

Cullman County Commission is an Equal Opportunity Employer. We do not discriminate on the basis of race,

religion, color, sex, age, national origin, disability or any other protected status.

VACANCY POSTING DATE CLOSING DATE

NON-EXEMPT

POSITION
10/5/2026

POSTED UNTIL POSITION IS FILLED

(POSTED FOR A MINIMUM OF 7 DAYS)

JOB TITLE CSR (CUSTOMER SERVICE REPRESENTATIVE)

DEPARTMENT WATER DEPARTMENT

STATUSFull-timePart-time Temporary/Seasonal

PAY GRADE Grade C2, Step TBD (based on skills/experience)

POSITION

DESCRIPTION

Employee will assist all walk-in customers, answer all phone calls, and assist customers

with their accounts, service orders and dispatches to service crew when needed. Also,

calls in all emergency and 48-hour line locates. Not every employee in this job will

necessarily be assigned to every task. Other duties as assigned.

REQUIREMENTS

FOR POSITION

• Knowledge of office practices.

• Reading skills to comprehend policies, procedures and regulations.

• Writing skills to prepare receipts and work orders.

• Math skills to prepare bills, receipts and bank statement.

• Ability to work with money.

• Ability to communicate effectively with co-workers, supervisors and the general

public.

• Ability to operate office equipment; computer, copier, calculator, fax machine, etc.

EDUCATION

Must possess a high school diploma or equivalent. Course work in data entry and some

experience working with the public preferred; however, any combination of education

and experience which provides the characteristics listed above will be considered.

HOW TO APPLY

Employment applications are available on our website at www.co.cullman.al.us , or

from the Personnel Department at the County Courthouse, 500 2nd Ave SW-Room 109,

Cullman, AL 35055.

Completed employment application, with current resume (if applicable) must be

returned to the Cullman County Commission Personnel Department. May be delivered

in person or:

Mailed to: 500 2nd Ave SW, Cullman, AL 35055

Emailed to: [email protected]

Faxed to: (256) 775-4670

The Personnel Department may be contacted at (256) 775-4884