CSR

A Reputed Telecom company required a Customer Care Representor ( Premium ).

Who will deal Inbound call system of Customer services.

Job Responsibilities:

To handle and respond to customer calls.

To provide online support to the customer regarding the services.

Verify billing address

Follow up with Operations team for fault rectifications exceeding 48 hours

Create / close Network Trouble Ticket

Keep faults' record for respective regions

Execute special tasks assigned during duty.

Position: Customer Services Representor ( Premium )

Qualification: Bachelors / Intermediate

Experience: Fresher/ 1 year in call center with UK base campaign

Salary : 40k - 45k (depends on your interview)

Incentive up-to (15k)

Shift: monthly rotational ( Morning , evening, Night) for male.

For females just Morning shift

Location: Lahore

Benefits:

Free medical insurance

Work from home after probation ( 4 months) as per your performance base.

Job Type: Full-time

Pay: Rs40,000.00 - Rs70,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• call center ( UK base): 1 year (Required)

Location:

• Lahore (Required)

Work Location: In person