CSR - Customer Service Representative

Customer Service / Inside Sales Representative

We are seeking a motivated, dynamic professional individual to work as a customer service / inside sales representative.

The CSR will work directly with a variety of our established accounts including restaurants, hotels, resorts, country clubs, casinos, colleges and universities. A solid on-the-job training experience will be provided to the "right" candidate!

Job responsibilities include:

 Operationally-oriented daily account management

 Processing customer orders efficiency and accurately

 Polling accounts for daily calls

 Coordinating customer deliveries

 Interfacing with various internal departments to manage customer needs

 Proactively maintain HIGH customer satisfaction

 Resolving customer problems / troubleshooting issues as needed

 Providing support for field sales personnel

 Administrative support to department including filing, faxing, posting.

Heavy telephonic work. The "right" candidate must enjoy working in a fast-paced office environment and will also be required to consistently meet/maintain team sales goals and objectives.

Potential candidates MUST possess:

 Excellent telephone etiquette

 Exceptional interpersonal, communication, organizational and strong people skills essential

 Extraordinary customer service skills

 High energy and a positive attitude

 Culinary or Foodservice background very desirable

 Intermediate computer skills in Microsoft WORD and EXCEL and keyboarding skills

Potential candidates MUST be:

 Detail oriented

 “Team” focused

 Motivated

 Goal oriented

 Results oriented

Potential candidates WILL have:

 Minimum HS diploma; some college experience preferred.

 1 – 2 years previous experience in Food Service and/or the restaurant industry highly desirable.

Costa Fruit & Produce is an industry leader in foodservice distribution and manufacturing. We are an innovative company, with a mission to continually strive to be the LEADER in the markets segments we serve.

Only qualified individuals with recent and verifiable work histories need apply.

No agencies or recruiters please!

Costa Fruit and Produce Company is an Equal Opportunity Employer M/F/D/V

18 Bunker Hill Industrial Park, Boston, MA 02129

Work Remotely: Opportunities may exist occasionally.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person