CSR - Customer Service Representative ( RIBO )

Customer Service Representative – Nacora Insurance Brampton

Nacora Insurance Brampton is a full-service insurance brokerage offering a broad range of auto, home, commercial, and property insurance solutions. We are committed to providing high-quality insurance products from reputable and financially secure companies, ensuring our clients receive the best coverage in a professional and customer-focused environment.

We are currently seeking a Customer Service Representative to join our team at our Brampton office.

Responsibilities

As a Customer Service Representative, you will:

• Provide exceptional service to existing customers while also assisting new clients with their insurance needs.
• Handle policy renewals, endorsements, and inquiries efficiently.
• Educate clients on available coverage options and assist them in making informed decisions.
• Work in a self-motivated environment, maintaining high service standards.
• Ensure compliance with company policies and industry regulations.

Qualifications & Skills

• Minimum 1 year of customer service experience in an insurance brokerage, focusing on personal lines.
• RIBO License (mandatory).
• Strong organizational skills and ability to manage multiple tasks effectively.
• Attention to detail and ability to meet retention goals.
• Experience with EPIC and Compu-Quote is an asset.
• Excellent communication and interpersonal skills.
• Ability to work Monday to Friday, 10:00 AM – 6:00 PM.

At Nacora Insurance Brampton, we take pride in delivering professional and reliable insurance solutions. Join our growing team and be part of an organization that values innovation, customer service excellence, and a strong commitment to the insurance industry.

Job Type: Full-time -Apply today! Only qualified applicants will be contacted.

Job Type: Full-time

Pay: From $3,000.00 per month

Flexible language requirement:

• French not required

Work Location: In person