CSR Intern(Unpaid Internship Opportunity)

CSR Intern (Unpaid Internship – Leading to Paid Role)

Company: Growth Hive 360

Location: Remote

(we are not receiving applications from Karachi)

Shift Hours: 1:00 PM – 10:00 PM PKT (Strictly Required)

Duration: 3 Months (Unpaid Internship with strong potential to transition into a permanent paid position)

About the Role

Growth Hive 360 is seeking a smart, tech-savvy, and high-energy Fresh Graduate to join our team as a CSR Intern. In this fast-paced role, you will handle client communications, manage essential documentation, maintain organized spreadsheets, and support operational workflows.

We are looking for someone with a strong technical background and high learning agility who can grasp systems, workflows, and technical terminology quickly.

Key Responsibilities

• Client Communication: Handle incoming and outgoing calls professionally, address inquiries, and deliver excellent customer support.
• Data & Spreadsheet Management: Maintain, update, and manage accurate records across Google Sheets and Excel.
• Document Handling: Organize, format, and manage business documents, client reports, and communication templates.
• Operations Support: Coordinate with internal teams to ensure smooth daily workflow and task tracking during shift hours.

Requirements & Qualifications

• Education: Recent graduate with a degree in Computer Science, Information Technology, Software Engineering, or a related technical discipline (Must have a technical background).
• Availability: Must be strictly available to work remotely during the 1:00 PM – 10:00 PM PKT shift.
• Communication Skills: Excellent verbal and written English communication skills with a professional telephone manner.
• Technical Skills: High proficiency in MS Excel / Google Sheets, file management, and digital communication tools.
• Soft Skills: Quick learner ("high picking power"), sharp problem-solving skills, self-motivated, and highly organized.

What You Will Gain

• Hands-on experience in a fast-growing environment.
• Direct mentorship and practical exposure to real-world operations and tech solutions.
• Job Opportunity: Performance-based evaluation at the end of the 3-month internship with a clear path to a full-time paid position.

Work Location: Remote